3000
BC
Babylonians introduce
the first known forms of advertising--store signs and street barkers.
Babylonians also invent "sponsorships," allowing kings to stencil
their names on the temples they'd constructed.
Advertising in the civilised world consists of variations on signs, pitchmen
(later known as town criers) and sponsored public works for the next 3500
years.
1525
AD First printed and
publicly distributed ad (mass media) appears in a German news pamphlet.
Print media grows over the next three centuries. Due to a scarcity of
paper, the ads in these publications are small, all type announcements,
similar to today's classifieds.
1700
Postmasters in the
American colonies act as the first advertising agents, accepting and forwarding
ads to publications in distant towns.
1830s
Traveling patent medicine
men (snake oil salesmen) combine selling with entertainment and testimonials.
Among first trademarked package goods, these products were positioned
with slogans painted on the salesmen's wagons (the first transit advertising).
Expanding on patent medicine techniques, Phineas T. Barnum pioneers integrated
marketing and global brand management in the entertainment industry through
the end of the century.
1841
The Industrial Revolution
gives birth to national distribution patterns. A cheap papermaking process
from France creates a newspaper boom. Unable to keep up with the proliferation
of publications, manufacturers turn to advertising agents to place their
ads. These agents act as independent space salesmen for out-of-town publications.
By buying space at low rates and selling it much higher to advertisers,
they make commissions of up to 50%.
Volney B. Palmer in Boston and John L. Hooper in New York are credited
with being the first advertising brokers.
1850
Volney B. Palmer invents
the term advertising agency.
1860
Samuel M. Pettingill,
a former Palmer employee, begins writing ads for the space he sells. Offering
prepared ads as an inducement to buy space grows in popularity among brokers.
1869
George P. Rowell of
Philadelphia publishes the first directory of newspaper space rates and
circulations. This helps legitimise ad agencies by putting an end to unscrupulous
business practices.
1875
N.W. Ayer & Son
of Philadelphia, which bought Palmer's agency, introduces fixed commissions
(15%). N.W. Ayer & Son also becomes the country's first "full
service" ad agency, with a full time staff that would plan, create,
produce and place advertising.
1890s
Elmo Calkins, a hybrid
of copy and art sensibilities, becomes the prototype of the modern creative
director.
1901
Curtis Publishing
(Ladies Home Journal/Saturday Evening Post) leads the move to granting
commissions only to agencies charging full rates.
As commissions become standardized, advertising agencies shift their allegiances
from publishers to advertisers. They assume the role of marketing advisors.
However, until the breakdown of the 15% commission system at the end of
the century, their loyalties are compromised. After all, agency compensation
is tied to the amount of space and time advertisers bought.
1920s
Full service agencies
grow dramatically along with the explosion of mass produced consumer products.
Acting as "marketing partners," agencies assume almost complete
control of their clients' marketing, including new product development,
packaging and pricing. Often, clients paid them with shares of company
stock.
Agencies get a boost from the increased profits manufacturers earned during
WW1. From 1915 to 1926, ad spending tripled.
1930s
The Depression raises
serious questions about the effectiveness of advertising. In an effort
to justify themselves with hard science, agencies respond with staff psychologists
and market research. George Gallup, of Gallup Poll fame was originally
research director of Young & Rubicam. A.C. Nielson and the Starch
Reports also appeared during this period.
The defensiveness that inspired the formation of research departments
marks the beginning of a decades long trend of agencies trying to add
value with an ever increasing list of services.
For agencies that survived, the introduction of radio helped take the
sting out of the Depression. It was doubly lucrative, since agencies not
only create ads for the new medium but produce much of the programming
as well. The soap opera was invented by an ad agency.
1940
Alex Osborn, the "O"
in BBDO, creates brainstorming. Though of questionable value, this group
exercise in free association is ideal for keeping a large staff busy.
It's later followed by a more competitive manifestation of unknown origin--
the gang bang.
. 1949
Television gives agencies
a new medium to collect a commission on. As with radio, agencies often
assume responsibility for creating TV programs as well the commercials
placed in them.
Doyle Dane Bernbach agency opens, popularizing the art director/copywriter
team approach to ad creation. (Prior to this, writers and artists worked
in separately.) Considered innovative 50 years ago, this style of working
is now a rigid convention of traditional agencies who are blind to the
creative convergence computers offer.
1950s
The three martini
lunch begins a thirty year reign.
The term, Madison Avenue becomes synonymous with the advertising industry.
Ad volume triples between the end of WW2 and 1956.
Under pressure by the IRS to do something with enormous agency capital
reserves, full service agencies get even fuller. Test kitchens, medical
labs, packaging studios, product research centers, home economists, interior
decorators, casting directors, jingle writers, librarians, psychologists,
social workers, statisticians and "bullpens" of illustrators
are just a few of the new additions. Clients pay for these services equally,
irregardless of whether they actually use them.
The factory assembly line model of advertising kicks into high gear. Service
is defined by body count.
1956
Department of Justice
rules that media associations can no longer forbid ad agencies from rebating
any part of their commission back to advertisers. This marks the decades
long death of the 15% agency commission.
1957
Bucking the trend
of bloated agencies, humorist and radio star, Stan Freberg pioneers the
creative services only agency. The appeal of a Hollywood creative resource
to advertisers would resurface decades later with talent agent Michael
Ovitz and director Spike Lee.
1960
Ogilvy & Mather
becomes the first agency to handle a major account (Shell Oil) on a fee
basis. Other Ogilvy clients also adopt a fee arrangement, making the agency's
recommendations free of the traditional bias toward media spending. In
the 1990s fee arrangements would become common place.
Marion Harper creates the first agency conglomerate, Interpublic, with
separate divisions which allow it to handle competing accounts. This visionary
concept is embraced by the ad industry two decades later. Following Stan
Freberg's lead (and supported by a favorable economy), other creative
only agencies pop up. They are derisively dismissed by full service agencies
as boutiques. Later they are imitated by full service agencies with spin-offs
called creative islands.
1962
Papert, Koenig, Lois
becomes the first agency to go public. By the end of the decade, most
other major agencies will have done so as well. This move, sets the stage
for agency takeovers in the 80s.
American Tobacco, reacting against unnecessary services, demands that
agencies refund any portion of their media commission left over after
servicing the account
1964
Fantasy sitcom, Bewitched
portrays Darren Stevens as a hybrid account man/ copywriter/art director.
In reality, agencies are at the height of overspecialization. Creative
jobs were divided up by media with radio copywriters and print art directors.
Late
1960s
Marion Harper's acquisition
spree comes to an abrupt end. He's ousted along with 400 staff members
whose dubious jobs were extravagances that would vanish from agencies
over the next decade.
A compliment to creative only shops appears in the form of the first independent
media buying services. Their commissions are a fraction of the traditional
agency's 15%. Like many 60s innovations, their full impact on the industry
wouldn't be felt until three decades later.
1970s
A bad economy puts
Advolution on hold for a decade.
Mid-1980sPersonal computers revolutionize the business world. In ad agencies,
they they give birth to database marketing (a new profit center) and have
a particular impact on number crunching media and research departments.
Though they offer the technology to consolidate the traditional art director/writer
team into a single creative person, agencies continue to maintain the
old Bernbachian schism.
1986
Marion Harper's concept
of multinational agency holding companies comes back in a big way. The
agency business begins long period of constriction into international
behemoths led by the Saatchi Brothers. Money from individual agencies
in these holding companies goes to pay for debts of their parent organizations.
The staff consolidations any resulting from these mergers destroy the
notion of individual agency cultures--which is often not a bad thing.
For a while, it appears the traditional agency bureaucracy will be streamlined,
but soon bloat sets in.
Lower transportation costs and new forms of communication (fax, modems
and overnight delivery) help strong regional and West Coast agencies challenge
the traditional dominance of New York.
As clients begin to shift budgets to non-media forms of marketing, agencies
champion "integrated marketing" in an effort to capture lost
media commissions.
1990s
The merger mania of
the late '80s raises questions among clients about whether they're getting
their money's worth from full-service agencies. A sensitivity to agency
overheads accelerates the deconstruction of traditional agency services
and the commission system.
During the 90s, negotiated fees emerge as the dominant compensation system.
Despite the capabilities of the newly merged monoliths, clients increasingly
assign the creative and media portions of their accounts to different
agencies.
Clients with sophisticated internal marketing capabilities no longer need
or want agencies to be "marketing partners." Agencies are now
refered to as "strategic partners."
Clients turn to alternative creative resources to avoid the time-consuming
"creative process" of traditional agencies.
Mass media begins fragmenting with the growth of cable, special interest
publications and Internet. Spending on measured media decreases. The complexity
of ad placing (the same situation that spawned the agency businessin 1841)
leads to a greater acceptance of independent media buying companies. Of
course, their lower commissions help, too. As media planning and buying
is unbundled, traditional agencies react by creating their own independent
media companies.
1991
The recession-inspired
reengineering craze sweeping through client companies prompts a reevaluation
of their agency relationships. "Outsourcing" for fresh thinking
becomes common.
Hollywood talent agency, CAA, lead by super brand manager Michael Ovitz,
wins creative duties on the Coca Cola account. Coke's rationale for leaving
Madison Avenue is CAA's Hollywood talent pool and greater sensitivity
to popular culture.
The CAA coup is representative of a growing trend of seeking marketing
advise from management consultants rather than their traditional agencies.
Some agencies react by trying to buy consultancies.
1994
Despite the growing
sophistication and popularity of communications technology such as modems,
videoconferencing and faxes, traditional agencies continue to operate
out of conventional office spaces as they have since the business began.
Chiat Day capitalizes on the buzz about corporate reengineering and virtual
corporations by forming a Virtual Office. Though it uses new communications
technology like laptops and cell phones, the staff participating in this
experiment are still tied to a corporate headquarters. The scheme unraveled
in a few years, but achieved its purpose of generating press.
Clients become aware of the Internet as an advertising medium. They seek
expertise in this new medium outside of traditional agencies and their
traditional media orientation. As usual, agencies react by trying to buy
up the competition.
1997
In a move to bring
Hollywood talent into a traditional ad agency, DDB Needham forms Spike-DDB
with director Spike Lee.
1999
So what's the bottom
line to all this? After all the big services, big organizations and big
deals, big ideas are still what matters most.
Which is why COMMANDO uses the efficiencies of today's technology to keep
a decentralized work force centered on problem solving. Not interior decorating
or office politics. We've cut through the traditional organizational clutter
to better concentrate on communications that cut through media clutter.
Advolutionarily speaking, we're downright Darwinian.
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